I just dropped my truck off for repairs after having transmission trouble on 495. The staff was extremely friendly and I worked with Fred who was an expert on transmissions. He explained the problem in simple terms I could understand and laid out several options as to how to handle the repair. So far I am very happy with this AAMCO.
I brought in my focus because the transmission had overheated. They first checked to make sure there were no recalls on my vehicle because they didn't want to charge me if it was something I could get fixed for free. Super nice of them, although there wasn't one. They checked my car twice for problems. They called and emailed me so that I was kept up to date on everything. They didn't find an issue and recommended a dealer look at the computer (which is an issue according to recent news on focuses), but because they found no issues, they did not charge me! Wow! Not even for the inspection! Great service! If I ever have transmission issues in the future, I'm totally using them again!!
I appreciate the hard work and expertise in getting my Ford back on the road. My clutch works as good as new. Keep up the good work.
I am very happy with Aamco! They are very professional and efficient. Finding a new car shop can be a little tricky because as a young female some shop might try to take advantage of you but I never felt like I was being taken advantage of here. Front desk Mr. Dominique is awesome he goes above and beyond! He took his time to explaining to me what was wrong with my vehicle, he even showed me a video clip off YouTube so I could see and get a clearer understanding to what’s going on with my vehicle. I REALLY TRULY APPRECIATED THAT! I will continue to service my car here! The owner MR. K(I’m not sure how to spell his name correctly) He has a awesome team! Thanks for everything guys👍🏾🤗
Felt grinding on front wheel. Turned out the hub bearing was failing and pushing the brake pad against the rotor. The Tech showed me the failing hub (pretty obvious when on the lift) and replace the hub, damaged rotor and both front brake pads quickly and for a fair price. I highly recommend the shop. I've seen some bad reviews. I would just add that this location has a new owner as of February 2019. The new guys were quick, explained everything, and took time to show me what was wrong. I will be returning with my other car soon. I think I finally found a mechanic I can trust.