I just dropped my truck off for repairs after having transmission trouble on 495. The staff was extremely friendly and I worked with Fred who was an expert on transmissions. He explained the problem in simple terms I could understand and laid out several options as to how to handle the repair. So far I am very happy with this AAMCO.
I am very happy with Aamco! They are very professional and efficient. Finding a new car shop can be a little tricky because as a young female some shop might try to take advantage of you but I never felt like I was being taken advantage of here. Front desk Mr. Dominique is awesome he goes above and beyond! He took his time to explaining to me what was wrong with my vehicle, he even showed me a video clip off YouTube so I could see and get a clearer understanding to what’s going on with my vehicle. I REALLY TRULY APPRECIATED THAT! I will continue to service my car here! The owner MR. K(I’m not sure how to spell his name correctly) He has a awesome team! Thanks for everything guys👍🏾🤗
Mr. Dominic (from Corporate) , Brandon and Kemahu were fantastic! They fixed a problem that was wrong with my car. I love them. They have excellent customer service. Best job Ever.
I brought in my focus because the transmission had overheated. They first checked to make sure there were no recalls on my vehicle because they didn't want to charge me if it was something I could get fixed for free. Super nice of them, although there wasn't one. They checked my car twice for problems. They called and emailed me so that I was kept up to date on everything. They didn't find an issue and recommended a dealer look at the computer (which is an issue according to recent news on focuses), but because they found no issues, they did not charge me! Wow! Not even for the inspection! Great service! If I ever have transmission issues in the future, I'm totally using them again!!
Last year when my transmission died, I had my car towed here, and I’m so glad I did. I almost never write reviews, but I set up a profile so that I could say nice things about them. They rebuilt my transmission in under a week, charged me less than I expected, and were friendly and helpful to a fault. Brandon kept me informed and even gave me a ride to the rental car place. I went back this week because my car was making a noise, and it turned out to be the engine mount. Again, great, fast service, kind people, fair prices. I’m so glad to have a mechanic shop I can trust.
i share my experience had great service from AAMCO Transmission auto shop on 01/ 2020 S picket Alexandria Those guys were great. start from the guy answer the phone to the ** Leo ** the technician They were professional and most of all they were trustworthy. I will tell my friends and relatives to get all of their car work done at ** AAMCO. in Alexandria VA If you are quoted a price for the work on your car you can be sure it is right. You won't get cheated.trust my word. and thanks for to the owner for his good customer service too !!!