I just dropped my truck off for repairs after having transmission trouble on 495. The staff was extremely friendly and I worked with Fred who was an expert on transmissions. He explained the problem in simple terms I could understand and laid out several options as to how to handle the repair. So far I am very happy with this AAMCO.
Mr. Dominic (from Corporate) , Brandon and Kemahu were fantastic! They fixed a problem that was wrong with my car. I love them. They have excellent customer service. Best job Ever.
I brought in my focus because the transmission had overheated. They first checked to make sure there were no recalls on my vehicle because they didn't want to charge me if it was something I could get fixed for free. Super nice of them, although there wasn't one. They checked my car twice for problems. They called and emailed me so that I was kept up to date on everything. They didn't find an issue and recommended a dealer look at the computer (which is an issue according to recent news on focuses), but because they found no issues, they did not charge me! Wow! Not even for the inspection! Great service! If I ever have transmission issues in the future, I'm totally using them again!!
Last year when my transmission died, I had my car towed here, and I’m so glad I did. I almost never write reviews, but I set up a profile so that I could say nice things about them. They rebuilt my transmission in under a week, charged me less than I expected, and were friendly and helpful to a fault. Brandon kept me informed and even gave me a ride to the rental car place. I went back this week because my car was making a noise, and it turned out to be the engine mount. Again, great, fast service, kind people, fair prices. I’m so glad to have a mechanic shop I can trust.
Felt grinding on front wheel. Turned out the hub bearing was failing and pushing the brake pad against the rotor. The Tech showed me the failing hub (pretty obvious when on the lift) and replace the hub, damaged rotor and both front brake pads quickly and for a fair price. I highly recommend the shop. I've seen some bad reviews. I would just add that this location has a new owner as of February 2019. The new guys were quick, explained everything, and took time to show me what was wrong. I will be returning with my other car soon. I think I finally found a mechanic I can trust.
i share my experience had great service from AAMCO Transmission auto shop on 01/ 2020 S picket Alexandria Those guys were great. start from the guy answer the phone to the ** Leo ** the technician They were professional and most of all they were trustworthy. I will tell my friends and relatives to get all of their car work done at ** AAMCO. in Alexandria VA If you are quoted a price for the work on your car you can be sure it is right. You won't get cheated.trust my word. and thanks for to the owner for his good customer service too !!!